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Policy
Please Read Carefully 


Dear Valued Clients,

At Body of Soul Lymphatic Massage, we are committed to providing the highest quality of care and ensuring each client receives the time and attention they deserve. To continue maintaining a peaceful, organized, and respectful environment for all, we are implementing the following updated policies, effective immediately:

   1.    Please arrive 15 minutes prior to your scheduled appointment to allow time for
check-in and to ensure a smooth start.

   2.    If you arrive 15 minutes late (or more) to your appointment, you will need to reschedule.
 
3.    If you are running late, please call or text Janette as soon as possible. Failure to notify us when you are more than 15 minutes late will result in a mandatory reschedule.
 
4.    No-shows or failure to call and reschedule within 24 hours will result in a forfeiture of one massage from your prepaid package.

5. If you cancel your appointment the same day or less than 24 hours' notice, there will be a $25 cancellation fee, and it needs to be paid before making the next appointment
 
6.   A $50 non-refundable deposit is now required when scheduling any massage appointment. This deposit will go toward your service total.

We truly value your trust, your time, and your business. These policies are in place to protect everyone's schedule and ensure a relaxing experience for all. Thank you for your understanding and cooperation.
With gratitude,
Janette – Body of Soul Lymphatic Massage